Removing an e-TAG from the holder

For C and D-type e-TAGs (excluding C-type Heavy Commercial Vehicle e-TAGs):

  1. Hold the e-TAG firmly with one hand and slide it to the right to remove it from the holder
  2. To replace the e-TAG, slide it back into the holder. You will hear a click when it's in place

For C-type Heavy Commercial Vehicle e-TAGs:

  1. Hold the e-TAG firmly with one hand and slide it up to remove it from the holder
  2. To replace the e-TAG, slide it down into the holder. You will hear a click when it's in place

e-TAGs should only be moved between vehicles in the same vehicle class, otherwise your account may be incorrectly charged.

You can only move e-TAGs between vehicles that have been registered to your account. If you use an e-TAG in a vehicle not linked to your account, you may receive a toll notice.

If you need to remove a B-type e-TAG from its holder, refer to our e-TAG installation guide (PDF 378KB).